Incidents reported on status page for NTT Secure Connect https://status.cloud-vpn.net/ https://d1lppblt9t2x15.cloudfront.net/logos/c61229c04646183b1b979ff2471e3c6c.png https://status.cloud-vpn.net/ en https://status.cloud-vpn.net/ Thu, 30 Apr 2026 15:11:50 +0000 https://status.cloud-vpn.net/#abf71dc704986bda4184c1d9d4930e02521a40d52949072fae326b8fb9a44709 CA East 1 recovered https://status.cloud-vpn.net/ Thu, 30 Apr 2026 15:09:46 +0000 https://status.cloud-vpn.net/#abf71dc704986bda4184c1d9d4930e02521a40d52949072fae326b8fb9a44709 CA East 1 went down https://status.cloud-vpn.net/ Thu, 16 Apr 2026 12:57:41 +0000 https://status.cloud-vpn.net/#8d764417158db1e71e2853ad9b861dd89742c04f644d4201da3c92d3a1ac1b5d EU West 1 recovered https://status.cloud-vpn.net/ Thu, 16 Apr 2026 12:56:47 +0000 https://status.cloud-vpn.net/#8d764417158db1e71e2853ad9b861dd89742c04f644d4201da3c92d3a1ac1b5d EU West 1 went down https://status.cloud-vpn.net/incident/246158 Wed, 16 Aug 2023 00:00:00 -0000 https://status.cloud-vpn.net/incident/246158#785a557d1dc7a3b1692a17840a2164e0b30e0b8392c322758a73e90c37c9cdde Secure Connect backend maintenance https://status.cloud-vpn.net/incident/85646 Fri, 06 May 2022 19:00:00 -0000 https://status.cloud-vpn.net/incident/85646#2b8f8ba87069e0daad3afd88094c2a1515e0d459e6bd4f632b44cbfd484a3bb2 Please take note of the last maintenance needed to move Secure Connect of legacy infrastructure. Scheduled Maintenance: * Date: 6-May-2022, @ 8pm EDT * Duration: 4 hours estimated Affected Services: * Remote VPN Gateways: NA (North-America), AU (Australia) Service impact: * Intermittent connectivity to Cisco AnyConnect VPN Gateways in NA,AU Alternatives: * Please use the Anyconnect Gateway in EU/ZA or switch to the Secure Connect Client https://status.cloud-vpn.net/incident/80865 Tue, 12 Apr 2022 19:00:00 -0000 https://status.cloud-vpn.net/incident/80865#833918e4cfc40e8cd0d487325ee58506f6ccc591e0a5f7db981acf8a808d222e Please take note of the last maintenance needed to move Secure Connect of legacy infrastructure. Scheduled Maintenance: * Date: 12-Apr-2022, @ 8pm EDT * Duration: 2 hours estimated Affected Services: * Remote VPN Gateways: NA (North-America), AF(Africa), AU (Australia) Service impact: * Intermittent connectivity to Cisco AnyConnect VPN Gateways in NA,AF,AU Alternatives: * Please use the Anyconnect Gateway in EU, or switch to the Secure Connect Client https://status.cloud-vpn.net/incident/76315 Wed, 23 Mar 2022 23:59:00 -0000 https://status.cloud-vpn.net/incident/76315#5a2383a7ee2297453e36ad4880387aff6fba76a5429549d13df3d01670bc3549 Maintenance completed https://status.cloud-vpn.net/incident/76315 Wed, 23 Mar 2022 20:00:00 -0000 https://status.cloud-vpn.net/incident/76315#06d76104bcd3011c2d0e76070ff8b7ccf1e1a2c099491d28d3e7b47f53071409 We are migrating Secure Connect centralized services that exist in US East into Azure. The geographical location will remain the same therefor no changes in latency is expected. Scheduled Maintenance: * Date: 23-Mar-2022, @ 8pm EDT * Duration: 4 hours estimated Affected Services: * Public WebUI/API: www.cloud-vpn.net * Transport Controller: Secure Connect Controller * Documentation site: docs.cloud-vpn.net Service Impact: * No impact to traffic forwarding expected for existing sessions via Regional gateways– see notes on IP Address updates. * New sessions during the change window may experience authentication failures * Brief interruptions to affected services lasting few minutes. IP Address Updates: * Public API and Controller IP Addresses will change. Any customer firewall rules that limit access outbound from cloud networks will need to be updated prior to the change window. * IP address info is published here on our documentation site: https://docs.cloud-vpn.net/en/network/firewall-requirements-endpoint