Incidents and maintenance reported on status page for NTT Secure Connect https://status.cloud-vpn.net/ https://d1lppblt9t2x15.cloudfront.net/logos/c61229c04646183b1b979ff2471e3c6c.png https://status.cloud-vpn.net/ en https://status.cloud-vpn.net/maintenance/246158 Tue, 15 Aug 2023 16:37:36 -0000 https://status.cloud-vpn.net/incident/246158#785a557d1dc7a3b1692a17840a2164e0b30e0b8392c322758a73e90c37c9cdde Maintenance Secure Connect backend maintenance https://status.cloud-vpn.net/maintenance/85646 Tue, 03 May 2022 20:31:19 -0000 https://status.cloud-vpn.net/incident/85646#2b8f8ba87069e0daad3afd88094c2a1515e0d459e6bd4f632b44cbfd484a3bb2 Maintenance Please take note of the last maintenance needed to move Secure Connect of legacy infrastructure. Scheduled Maintenance: * Date: 6-May-2022, @ 8pm EDT * Duration: 4 hours estimated Affected Services: * Remote VPN Gateways: NA (North-America), AU (Australia) Service impact: * Intermittent connectivity to Cisco AnyConnect VPN Gateways in NA,AU Alternatives: * Please use the Anyconnect Gateway in EU/ZA or switch to the Secure Connect Client https://status.cloud-vpn.net/maintenance/80865 Fri, 08 Apr 2022 18:54:09 -0000 https://status.cloud-vpn.net/incident/80865#833918e4cfc40e8cd0d487325ee58506f6ccc591e0a5f7db981acf8a808d222e Maintenance Please take note of the last maintenance needed to move Secure Connect of legacy infrastructure. Scheduled Maintenance: * Date: 12-Apr-2022, @ 8pm EDT * Duration: 2 hours estimated Affected Services: * Remote VPN Gateways: NA (North-America), AF(Africa), AU (Australia) Service impact: * Intermittent connectivity to Cisco AnyConnect VPN Gateways in NA,AF,AU Alternatives: * Please use the Anyconnect Gateway in EU, or switch to the Secure Connect Client https://status.cloud-vpn.net/maintenance/76315 Wed, 16 Mar 2022 16:52:40 -0000 https://status.cloud-vpn.net/incident/76315#06d76104bcd3011c2d0e76070ff8b7ccf1e1a2c099491d28d3e7b47f53071409 Maintenance We are migrating Secure Connect centralized services that exist in US East into Azure. The geographical location will remain the same therefor no changes in latency is expected. Scheduled Maintenance: * Date: 23-Mar-2022, @ 8pm EDT * Duration: 4 hours estimated Affected Services: * Public WebUI/API: www.cloud-vpn.net * Transport Controller: Secure Connect Controller * Documentation site: docs.cloud-vpn.net Service Impact: * No impact to traffic forwarding expected for existing sessions via Regional gateways– see notes on IP Address updates. * New sessions during the change window may experience authentication failures * Brief interruptions to affected services lasting few minutes. IP Address Updates: * Public API and Controller IP Addresses will change. Any customer firewall rules that limit access outbound from cloud networks will need to be updated prior to the change window. * IP address info is published here on our documentation site: https://docs.cloud-vpn.net/en/network/firewall-requirements-endpoint